What is an APP scam?

 

Every year thousands of people are victims of authorised push payment (APP) scams. An APP scam is when you’re tricked into paying money to someone who isn’t genuine or for a different purpose from what you meant the payment to be for; because it seems convincing, it’s easy to get caught out.

As of the 7th October 2024, you’re protected by new rules from the Payment Systems Regulator, that make sure financial companies refund customers who are victims of APP scams.